Privacy policy & terms and conditions.

Use of this web site is regarded as acceptance of the terms and conditions detailed below.

Web site ownership and copyright

This web site, ellenkharade.com, is owned and maintained by Working Pictures Ltd, and is hosted by Extratec.net. The images and content of this web site are copyright of Working Pictures Ltd (and contributors where applicable). The images and content of this site may not be reproduced in any form without specific written consent from the copyright owners. For contact details please see our Contact page.

Privacy policy

Working Pictures Ltd is registered with the Data Protection Registrar in the U.K. and is committed to complying with the requirements of the U.K. and European Data Protection Act when dealing with your personal information.

This site does not use cookies. However, we do record your Digital Subscriber Number when you visit this site and we trace your progress through the site. This information is used for internal analysis and site maintenance purposes only.

When you supply personal information to us (for example your name, postal address and e-mail address) we use this information to complete your order or supply the information you have requested. We do not sell or rent your personal details to third parties, but we may need to pass required personal information to third parties in order to complete your order (for example, banks and postal organisations).

Mail shots

We do not use e-mail marketing as we feel that this web site is the best way of providing information for our on-line customers.

However, from time to time, we may send out offers and information by post, unless you have ticked the "do not send me further offers or information" box on your order form. In any event, you may unsubscribe to future mail-shots, at any time, by writing to us or sending an e-mail with your address details via our Contact page.

External links

Where we provide an external link from this web site to another web site, it will be for the purposes of allowing you to visit an approved supplier of our products, or a provider of information or products relevant to our site content, (for example DIY magazines or DIY and craft suppliers).

Although care is taken when providing links, Working Pictures Ltd, is not responsible for the content of third party web sites. The user is advised to consult the privacy policy and terms and conditions any sites they link to.

Product purchases

Where a video product, produced by Working Pictures Ltd, has been purchased from a third party retailer, by mail order, or from a retail outlet, please consult the terms and conditions and returns policy of the retailer concerned.

Where a video product has been purchased directly from our mail order service, you will receive a copy of the terms and conditions on the purchase receipt, supplied with each order. Please keep this in a safe place.

Faulty products must be returned in their original packaging, as soon as possible, in order to receive a replacement copy. Please see our Contact page for our return address.

Video and web site content, terms of use

Working Pictures Ltd retail video products, and this web site, are intended for domestic, recreational use only.

The information contained in each video programme and on this web site is provided in good faith, for personal recreational use only, and cannot be guaranteed free from errors and omissions. Neither Working Pictures Ltd or Ellen Kharade can be held responsible for the results obtained from any product or process featured or demonstrated. Please read and follow all manufacturers instructions carefully, and follow safety guidance where applicable.